Archive for May, 2009

The Brutes of Planet Moiromma [Episode 5] “Moiromma’s Icy Underworld”

Sunday, May 31st, 2009

[Part of the: Cadaverous Planets]

In:
Moiromma’s Icy Underworld
And Devil Rats

Episode #5

At the end of the well, was a floating mass of Ice, 10,000-feet thick, 985-miles from one point to the other, perhaps 400-miles north and south, the most inhospitable landscape in all of Moiromma. There ice-worms and arctic spiders, and were in abundance, and other creatures, much more than on the surface. There was a great food supply untapped here. Beyond the walls of the upper world, Git found himself a fortress of blue ice, eons old and condensed. A plateau desert of ice creatures; as he moved out onto its ice sheet, he new in this darkened crisis, concentration was absolute, lest he end up with frozen limps, no toes, and ears.

Git found himself stumbling about, using only his intellect and instinct for a guide, he had to go northeast, to a mountain his father told him about, there on top would he find what he was looking for, the secret vaults, and part of the Moiromma Canon (The Book of the Beginning.) It was a challenge, but somehow he found enthusiasm, death awaited for him in back of him, and perhaps in front of him, but he was of a mission he never thought he’d have, and curious was his soul.

After several days of walking, eating worms, and spiders he found the Leopard Rats (as his father said he would, should he ever venture into the frozen underworld, as now he was); Git stood by several of them, off in a distance that is, watching several come up to an underworld reptilian-walrus, it was itself hunting solo, this was an underground haven for them it would seem, and a favored hunting place for the rats likewise. On top of the mountain, there was thin ice, so again, his father had told him, ‘Should you make it this far’ there would be his escape route, once he climbed it, found the book.

In any case, what he witnessed in the next few minutes, was strictly terror, the seven or eight rates, about 200-pounds per rat, circled the huge elephant like beast, and with their powerful jaws, these devil rates (who had closed in on the beast, and were opportunistic hunters) took on the beast in a battle, all four sides of the best was covered by the fighting rats, having deep jackhammer jaws sounding, used for scaring off other prey, and hanging on to its newly captured prey (that is, other beasts wanting to rob the kill for meat and blubber); thus, the rates tore the beast to shreds, pulling out his insides, completely out of him leaving an empty shell of a beast.

Note: Written at home, 11/13,2006, Lima, Peru (San Juan, Miraflores)

See Dennis’ web site: dennissiluk.tripod.com dennissiluk.tripod.com

5000 Years of Middle Eastern History

Sunday, May 31st, 2009

Who conquered the Middle East over the course of world events? In 90 seconds this clip will show you 5000 Years of (greater) Middle Eastern, European and Far Eastern history.

The animation shows:

- Kingdom of Egypt
- Hittite Empire
- Kingdom of Israel
- Assyrian Empire
- Babylonian Empire
- Persian Empire
- Macedonian & Greek Empire
- Roman Empire
- Byzantine Empire
- Sassanid Empire
- The Caliphate
- Seljuk Empire
- The Crusader Kingdoms
- Saladin’s Empire
- Mongol Empire
- Ottoman Empire
- European Colonialism

It is a great work. Everybody must see it. Follow the link below to watch this 90 seconds animation:

zopcuk.eu/en/game.asp?cid=198 zopcuk.eu/en/game.asp?cid=198

If you have any comments on this animation, please write them to mdikici@gmail.com address. Your comments will be shown on the site after it is approved by an editor in about 2 days.

Also, you may want to download the animation. If so, you can request the animation by sending an e-mail the mdikici@gmail.com address. An editor will send you the original animation with a user guide file.

If you are interested in this kind of animations, you can sign-up and join the mailing list.

Angelina of Glastonbury: And the Cart of Heads [IV]

Sunday, May 31st, 2009

[The Green Night]

IV

[A.D. 1192-1199]

The Green Knight

Introduction: It was an ongoing dispatched war, like no other; it lasted 200-years, and six crusades, from 1096, on ward. Whatever their ultimate plan was, if indeed they had a plan were not sure. In any case, this story of Angelina’s husband is perhaps long over due, and it is really to let you know a little about him. In the first book, “The Rape of Angelina,” one got to know Angelina intimately. In the second, we were introduced to her son Phillip, and in the third, Phillip’s personality comes out more. In the fourth series, we see the gentle knight, not so gentile when it comes to war and this is the premise of Part IV.

I must agree with my wife, the three added series, are a ting boring compared to “The Rape of Angelina,” but I never set out to bring forth, another Angelina, but rather to fill in some gaps folks might have been wondering about. Her children, her husband, her sense of duty, and her love for Knighthood and in so doing, one must—I believe—look at what you are trying to show, or say. In this case: how was a life of a Page to a Squire and onto Knighthood. And how did a soldier fight in Crusades. And how does a mother look upon the world, her family, and her country, 800-years ago. Having said that let me proceed to the Green Knight’s story.

The story of the Crusades to me is a big display of motional warfare, and of course central to Angelina’s times. (Glastonbury could be compared to some small Midwestern Town, in the United States, if times were turned around. I have lived in the Midwest, was in Glastonbury, and Egypt, and most all places I write about.)

Some folks have said the Crusades were after ethnic cleansing or even religious love, and conversion; but the Green Knight, fought for his own reasons, as you will see, and as often soldier do, like myself, perhaps, out of youth, boredom, adventure, a high, to see a special place, colonialism; war has been arranged for less reasons. These motives existed then and do now; and of course the forgiveness of sins, which the Pope so neatly added into the last Crusades as a monumental obligation. But we shall see how it all comes out at the end, shall we not, as we drift to Chapter one.

The Crusades

Attack! Attack! Attack!—

An ecstasy of a fitting war:
Spirit-battle-seasons—two-hundred
Years of death; death came: Holy
War was its name: the Crusades.

Chapter One

A Cart of Heads

Men were called upon to go to the aid of their oppressed brothers, in Eastern Christendom (in particular, the Middle East ((fathers, sons and nephews)). I suppose one could compare the Crusades to an Islamic Jihad; both sides waving their flags of religious uniformity. Thus, the first official Crusades stated in AD 1096, and about 90-years after the first came the second (1102-1187). It could be supposed, warfare at this period of time evolved out of the penitential investiture contest. Also at this point in time the Crusaders were definable in the sense to have taken a flag and emblem of the cross which was also linked to a vow they had to take.

It was in these early days, the Green Knight, after leisurely journeying by way of England to France, and on to Spain, readying and ending up in Sicily where eventually he was persuaded at this point. AD 1172, to join forces in a military campaign; he was a full squire, and was but 17-years old, untested in battle though.

(Born: 1155); and thirty-years older than his future wife, Angelina.)

Chapter Two

The Valley of Jezeel [AD 1183]

His first battle was that in the Valley of Jezeel. Swift he was with the sword and a mad-monster he was seen as. He had killed twenty-seven men that day, so an observing Page had told his comrades in arms.

In the heat of victory, he ran through the dusty camp site yelling:
“See, they die just like we do!,” he had a cart full of slashed, sliced, and carved heads bouncing about as he pushed the cart to and fro, throughout the military camp.

A man doesn’t think of dying in battle, only before and after, and for him, he never, ever, never thought of it ever—it never occurred to him; it was, he was, incapable—death was inept of grabbing him out of his youth, his wild youth; yes indeed, unheard of to him: how foolish it my be, my sound, it is what he thought (for there is 2% of soldiers that love to kill, and have no qualms with it, and he was part of that figure).

Thus he kept these rotting heads for a week, with not helmets stinking, reeking—decaying, decomposing in the heat. He used them for Archery practice. By and by, they disappeared, as his companions saw to it; unable of disposing of his trophies himself. This did in time bring a ting of fear into his own soldiers, those who fought side by side with him: brave he was, but reckless, much enjoying it, as a hawk swiftly fly’s by and grabs a land rodent, animal. And I suppose just knowing this, that he could, with a clap of an eye, show no blood in his face at staring at those rotting and decomposing heads, got to the men.

It was at the end of this year, or perhaps a moment before, he was Knighted, given Knighthood, there on the battlefield by another Knight; it was also this day he saw for the fist time—and not the last time—the face of Saladin, the Islamic warlord.

In time, the enemy feared him, feared his name that is, the Muslims, when waiting for a battle to start, had his name come up, it was like a prickle in their sides.

(The fall of Jerusalem reached the West in the autumn of 1187. Pope Urban III, in power had died.)

Chapter Three

Tripoli to Jerusalem

The Green Knight was now part of King Richard’s forces against Saladin. He had met the king while in Marseilles where King Richard had been waiting, and did not find his English Fleet as expected; they had stopped off in Portugal thus, the King needed more men, more soldiers, and this was were the green Knight and King Richard became close allies. It would be in these following years his repudiation would grow immensely: if not legendary.

The Green Knight was part of the 3rd Division, out of three, his mission to fight off the attackers inland; this was perhaps the best classic demonstration of Frankish military of its day, to incant forth coming, and past military tactics there were many Muslims skirmishers and light Calvary to endure on these missions, but on the 7 of September, a great battle took place, North of Arsuf—a general advance took place that is, at which point Richard stopped the charge once he archived his purpose to, perhaps to save lives, no one really knows as a result, the Muslims retired; Richard’s army sustained little damage compared to the Muslims, and soon after the treaty with Saladin was reviewed [AD 1191].

The Green Knight was also involved with the Crusade of 1197, but thereafter having a dream of Angelina, put down his sword, once and for all, and replaced it with a green olive branch. Yet, I must add to that: once and for all, a note of reprieve:

Afterward

AD 1198

It would not be until 1199 the Green Knight would meet Angelina of Glastonbury, when he would ride on through the little town, and there see her and with one glance know for certain she was his soul mate. His last battles were in 1198 for the most part, when the forth Crusades started up, in August. He did accompany Richard, and was asked for, but declined to, server on further. His contribution was seen as sufficient (and out of the ten years King Richard would fight in the Holy Land, he would spend 10-months in his England ruling it from his throne; a pity for England, to have had a King gone so long, yet it was as it was]. And the remissions of his sins were between him and God, and the Pope, so Richard had said. At this time the Pope was promising a sinner’s sins were forgiven on the loving and willingness of men and their meritorious work, but as the Green Knight had pit it, “If God does not forgive me now, He never will.”

See Dennis′ web site: dennissiluk.tripod.com dennissiluk.tripod.com

The Music Box Gives Old Sounds New Life

Sunday, May 31st, 2009

For generations the unique sounds that emanate from the music box have filled rooms with warmth, and soothed babies to sleep. Long before there were radios, or compact discs, cassette tapes, or even records, the music box was the source of music for most people. Unlike pianos or other conventional musical instruments, the music box was automatic and required no skill to play. All one needed to do was wind it up and enjoy the sounds it produced. Centuries later we have many more ways to enjoy the sounds of music, yet the music box still maintains its popularity to this day.

The music box first gained popularity in the 19th century. Today, in the 21st century, the basic form and function remains unchanged from the earliest versions. Most music boxes produce sound by striking the teeth of a metal comb with pins that sit on a revolving cylinder. The teeth of the comb in the music box vibrate after being struck and produce a specific tone, just like the strings in a piano. The cylinder in the music box is often wound up by hand in order to put a spring motor under tension. In other versions the music box may require the user to crank a handle attached to the cylinder in order to operate it, while modern variants may even be battery operated. But no matter how they operate, the sound has remained the same throughout the centuries.

The music box is still popular and widely used today. While some play the classical songs and lullabies like the boxes of the past, others play more recent and popular songs. The traditional box shapes still exist, but many now take other forms. Figurines of various shapes and sizes are often the face of today’s music box. Each music box can be custom ordered and many suppliers offer thousands of songs and styles from which to choose. But the continued popularity of the music box has not diminished the demand for the older styles. Antique and collectible music boxes still fuel a thriving market where it is not uncommon to find models still selling for thousands of dollars.

The dainty and unmistakable sound of the music box is something we all recognize. It is likely that we were first introduced to that sound during our first few days of life. Perhaps that explains their enduring appeal. The music box is an audible connection to our past as individuals, but as a people as well - playing unchanged melodies that have been with all of us for centuries, and will stay with us for centuries to come.

For easy to understand, in depth information about music box visit our ezGuide 2 musicbox.ezguide2.com Music Box.

Experts Use Ten Simple Concepts: #6; Attitude

Saturday, May 30th, 2009

Concept #5 provides a very valuable hint about what it takes to be an expert. Passion. But there’s another force almost as powerful in the perception of your targets. It’s called Pity. As in, “That guy’s so good he’s putting his life on the line!” The sub-text is, “If that’s what it takes to be an expert, I’ll pay him to do it.

You see, experts do things that none of the rest of us really have the balls to do. (My apologies to the women out there, but I’m not too expert at finding better analogies than what I was taught in Brooklyn.) In our minds, they see things in the here and now that we couldn’t even imagine under the influence of 42,000 micrograms of Orange Sunshine. As such, experts are the only ones qualified to take on these huge projects. Who else but an expert would do something so humongous? And dangerous, too.

The expert’s job has more to do with attitude than it has to do with almost anything else. The most important part of that attitude is that you don’t look like you have an attitude.

Yes, I know, that’s what you do now and nobody respects you as an expert, let alone for anything at all. You’re obviously doing it wrong. Now, you’d think I’d tell you how it works. I can’t. You have to figure it out yourself and make mistakes. What? Do you possibly think I’m going to do everything for you?

Try this: Next time you go into a Starbucks (TM, probably) don’t leave until you’ve managed to mention (something like) this to the Barista, after you receive the most exotic roast they have: “I used to prefer this roast when grown at 11,000 feet. This couldn’t have been grown at more than maybe ten-five at the most, and I love it!”

If the Barista says anything to you beginning with or leading up to the words “Are you…” you’ve blown it. If the Barista says anything at all to you, you’ve blown it. People know an expert when they come across one and usually feel too inadequate to even follow through on a conversation, unless of course they are somewhat expert themselves in which case you should get out of the coffee shop as quietly and quickly as possible.

Go from coffee shop to coffee shop until your target Barista gets you another cup of coffee of a different roast, on the house, hands it to you and asks your opinion. When you can take a sip of that coffee and simply reply, “I like it” or, “Not my preference.” And then drop it completely without the need to explain yourself, and the Barista asks you no more questions, then you have attained the attitude of an expert.

But, back to danger.

The experts you question least are usually the experts who are embarking on some sort of journey that may get them killed. Of course you pity the stupid fools. But bottom line, you’d rather see them die than you, and since you feel like such an idiot for not seeing what the expert sees, you’ll be happy to do anything you can to support them in their cockamamie quest – as long as you’re the one not catching the bullet.

Things like attaining world peace or ending hunger for children are prime examples of causes that are not adequate to the task of establishing yourself as an expert. They are far too doable. Perhaps even more important; they are far too clear and safe.

Slogging through Dengue Fever-ridden waterways into the deepest most inaccessible part of Mozambique to build a research-facility and hospital from the ground up that will be using you as a research subject in a study of the effects of the Coalanga spider whose bite can take down an elephant but when prepared properly also makes the lost tribe of the Queaxicles immune to hemorrhoids is just the sort of thing that an expert would pursue that none of us would ever undertake. We flock to their support so we don’t have to do the work.

The glorious part about this concept is that the expert does not even have to be an expert in any aspect of the cause that’s being adopted. All that has to be said is this amazing computer expert is putting all she has into the task, as a human being, because, in the end, that’s all we have. The “Everyman” factor alone draws people to her like a magnet. The operative concept, however, has to do with death. Whatever it is, the gamble must include the threat of it, directly or indirectly, physically or emotionally.

An impossible cause can be effective as well, but you have to be careful. There are a whole lot of unemployed experts on the Berlin Wall and the Irish/English Troubles running around out there.

Up until a little while ago, Drew thought he was just a hack. But then he tuned into mauihealingartist.com/ mauihealingartist.com and learned that his only job is to be the fullest Drew that he can possibly be. There, he learned, there are things that can come through him that cannot be matched by anyone. This is true with you, too. Is that a stretch for you high-powered executive types? Maybe not…check it out. And even if that doesn’t excite you, he’s sure you’ll get turned on by the art that’s there. If that doesn’t work, you still may get inspired to drop the whole corporate shebang and run away to an island somewheres. Trust Drew. He’s the Expert!

How To Buy An Electric Guitar

Saturday, May 30th, 2009

A number of questions come to mind when you want to buy an electric guitar as a newbie. Questions like “how do I know what’s best for me?”, where do I get what’s best for me?” and “What will be a a good bargain?” You’ll also need to buy electric guitar accessories and so you are full of questions. So how do you buy an electric guitar?

I know you just go to a guitar shop and pay for one. However, that’s not what I am about here. I want to take you through things you must first consider if you want to get the best electric guitar for you at the best price possible.

1) You must decide which body style you prefer or which suits the music genre you want to focus on. If you want to join those rock axe-slingers then you need a solid body electric guitar, period! However, if you are planning on become a jazz legend, a semi-hollow (also called semi-solid) or hollow body style is best for you.

2) Consider the neck of the electric guitar you want to buy. Does it suit your hands? If you have small hands, then go for a guitar with a thin neck.

3) Now this point is very serious. Make sure you run through the whole frets. You’ll probably need someone who already plays well to help you out. We once got a guitar that goes off tune when you play the higher frets. Such a guitar is useless for music.

4) You have to consider the tuning machine of the guitar you want to buy. If you fancy oiling stuff, you can go for the open tuning machines. However, if you prefer concentrating on your music, then go for the enclosed machines heads since they are more resistant to rust and corrosion and therefore require less maintenance.

5) The pickups your electric guitar comes with is one the biggest factors that affect the sound you get from it. Most electric guitars come with two pickups. However, you can get up to five position switches with which to blend the sounds from those pickups. It’s always a great idea to try them out.

6) Check the wood of the electric guitar you want to buy. This affects the sound a great deal. Furthermore, it also affects the weight you’ll carry when slinging your axe before your fans.

Bill McRea is the publisher of Guitar Warehouse the best place to guitarwarehouse.com/ Buy Guitar and learn guitar-playing-techniques.com/ Guitar Playing Techniques. Visit our site for over 60 Free Guitar Lessons and Information about playing Guitar.

Tony Curtis, Artist Extraordinaire: A Legendary Screen Actor’s Expressions on Canvas

Saturday, May 30th, 2009

Everyone has his or her favorite Tony Curtis film, whether it’s Some Like it Hot with Marilyn Monroe and Jack Lemmon, The Boston Strangler with Henry Fonda, Trapeze with Burt Lancaster and Gina Lolabrigida, or The Great Race with Natalie Wood. After making 106 movies, it’s not surprising that this Hollywood legend has been honored with Lifetime Achievement Awards in Italy, France, Hungary, the United Kingdom, and America. He’s also been knighted in France.

The oldest of three sons of Hungarian immigrants who arrived in America with literally nothing, Tony was a member of a street gang in the Bronx by age 11. After serving a tour in the U.S. Navy, he attended City College of New York and the Dramatic Workshop in Greenwich Village, where he got his first taste of acting. Thanks to his extreme good looks, this American Dreamboat was immediately offered a Universal Pictures contract and quickly became one of the biggest silver screen idols of all time. But unlike his mentor, Cary Grant, Curtis often played characters he created for himself.

Now in his second career, Tony says he is having a lot more fun expressing himself through his art than he ever thought possible. Painting has become a way of life.

“I am so pleased that I have the advantage of doing something I really love,” he says. When at his home overlooking the Las Vegas Valley with spectacular views of the Strip, he now gets to paint almost every day. “Sometimes I’m inspired by things in my past, while other days it can be what-ever pops into my mind at the time,” he goes on to say. “But it’s the colors that really move me to where the piece is going. I will begin with a color, and lay that color in all the right places, then move to the next color almost like the pieces of a puzzle. And, I can see all the pieces perfectly fall into place on the canvas in my mind’s eye.”

Tony’s bright acrylic impressionist paintings on canvas have been favorably compared to those of Matisse. His assemblages, collages, and boxes are in the private collections of Billy Wilder, California Gov. Arnold Schwarzenegger and Maria Shriver, Kathy Lee Gifford, Lew Wasserman, Frank Sinatra, Arsenio Hall, Burt Lancaster, and Kirk Douglas.

Tony Curtis originals also can be found on display at the Butler Institute of American Art, the Naval Base at Pearl Harbor, the Toronto Museum, The National Hungarian Museum, Harrod’s Department Store, Spago Restaurant, and the MGM-Mirage in Las Vegas.

Still an active and energetic man, Tony Curtis recently celebrated his 80th birthday with a feature layout in Vanity Fair magazine, and an over-the-top celebration party — at the fabulous MGM Grand Hotel in Las Vegas — attended by the rich and famous from all over the world, including his parents’ native Hungary.

For more information about Tony Curtis art please call him at 702-736-1767 or go to :
TonyCurtis.com

This feature story was reprinted with the kind permission of Millionaire Magazine.

.
About Millionaire Magazine
It was a pleasure to feature this story on Tony Curtis and his art in Millionaire Magazine. It provides proof that those who want to be a Millionaire, can find all of the greatest and finest products in the world, all in one magazine. Our editors scour the world for the finest articles of clothing, the most luxurious transportation, and the most elegant and satisfying vacation resorts that a Millionaire can enjoy.

For more information please go to: millionaire.com/artnantique/curtis.htm millionaire.com/artnantique/curtis.htm

Online Ticketing Agencies - Friend or Foe?

Saturday, May 30th, 2009

Buying concert tickets from online ticketing agents is considered a dangerous game by many.. not only are consumers concerned with the mark up being charged there are also concerns as to whether the tickets will actually be supplied.

It is notoriously difficult to purchase good seats when they go on sale to the general public. Many people have become frustrated with unsuccessful attempts on the phone and queuing for hours in long lines of fans trying to get the best seats. Many fans don’t even know that tickets have gone on sale until it’s too late. It is for these reasons an online ticketing agency may be your only option of getting that ticket! Online ticketing agents can be your friend or your foe; it all depends on how you approach them?

Online ticketing agents, such as Superior Tickets www.superiortickets.co.uk (a reputable ticketing agency renowned for selling the best seats on the internet) can offer many benefits for booking concert tickets online:
• A special personal service
• You get to choose your tickets
• You get to see the seating plan
• You can get very best seats in the front rows
• You can get VIP balcony seats with a food and drink service
• Major credit and debit cards are accepted
• There are no hidden charges
• Tickets to “sold out″ shows are still available
• Guaranteed tickets with no hassle, waiting, queuing or fuss all from the comfort of your own home.

When looking at the premium being charged over the face value of the ticket it is understandable why the consumer would be reluctant but in order to understand why such a high premium is charged in some cases it is necessary to understand how the ticketing industry works. Much like the stock market influences stockbrokers, the ticket market influences the buying and selling prices charged by online ticketing agents. Better seats can be more expensive to obtain, and based upon the principles of supply and demand when the demand for the tickets are high the prices will rise. For most events, prices change constantly in the ticketing industry. In most cases online ticketing agents obtain the tickets they sell by paying over face value themselves. They pay ticket holders a premium for their seats so they are willing to sell them for certain concerts. Better seats tend to be more expensive to obtain, and the difficulty in acquiring the tickets is reflected in the price you pay.

New Movie Posters

Friday, May 29th, 2009

Jules Cheret is considered to be the father of the modern movie poster and is credited with bringing movie posters into existence.

Most new movie posters are distributed through a great channel, the Internet. The Internet has had a profound effect in the world of new movie posters. Most cities do not have many retail outlets for new movie posters, but you can easily find them online.

With the passage of time, the cost of new movie posters will rise. However, this value is retained only with the proper preservation. Remember that movie posters were never made to last forever. Never store a movie poster in the attic as light, heat, humidity and rough handling hastens its deterioration. All new movie posters should lay flat in a cool, dry place. This is because if any rubber bands are placed on rolled posters, the rubber may deteriorate over time and stick to the poster. The rubber bands tend to indent the poster, as a result of the applied pressure. If possible, store the posters between low-acid foam boards, as storing in regular cardboard having high acid content hastens its deterioration.

If you do intend to frame the poster, it is better to have it matted, so that there will be no direct contact with the glass of the frame. It is also important to make sure that the backing board is acid free. To protect the new movie poster from dangerous prolonged exposure to UV rays, it is better to use UV resistant glass for the frame.

e-MoviePosters.com Movie Posters provides detailed information on Movie Posters, Horror Movie Posters, Old Movie Posters, New Movie Posters and more. Movie Posters is affiliated with z-Posters.com Movie Posters.

Sometimes Service Is Its Own Reward

Friday, May 29th, 2009

In the course of doing business for a consulting customer, I started receiving emails addressed to all employees regarding a successful customer service call. One individual was being highly praised for turning an irate customer issue into a satisfactory resolution. Time passed and the volume of “me too” congratulatory accolades continued to pour in regarding this singular incident, with ever increasing sparkle and attention getting “Good Job!” and “You Care!” banners attached to the emails.

After the third round of praise emails about Cappie P., my information systems instincts started to kick in with curiosity over how many more of these messages would be spread to inboxes everywhere, before someone would be alerted to quiet the enthusiasm. I could see this company relies heavily on email communications, so the system cost of circulating highly graphical messages throughout the company would become a load pretty quickly somewhere in the sea of servers. As the praise for Cappie’s good call began to wind down to silence, I started feeling a different question haunting me.

To test my instincts, I went to another consultant working for the company and asked, “Does it make you wonder about this company when one good customer service call leads to so much hoopla?’

“Yes it does,” replied my consulting compatriot.

If a single good call could stir up such emotion, it made me wonder how much longer the company will have any customers to do business with. I decided to take some action on my own part. I went to the team leader for the project I was working on, and requested that she find out where Cappie P. sits, and buy Ms. P. some stamps with my 50 cent personal donation as a Tuesday morning bonus for making such a great customer service call. The team leader looked at me incredulously and asked me again what the 50 cents was for. I told her that I wanted to do my part as an independent contractor to recognize the accomplishment of Cappie P. with more than just words of praise, and offer a 50 cent stamp reward from my own pocket for doing the kind of work that raised such a level of emotion around the company camp fires. The team leader then smiled and told me to keep my 50 cents, because she did not know where Cappie was located, and she had been deleting all the praise ridden emails.

In this case, my grass roots recognition program did not get past my attempt to launch it, but I went back to my chair with the satisfaction that I had at least tried to provide some tangible recognition for doing a good job in dealing with unhappy people.

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